[SCLA] One-on-One Tech Help

[John Varrone]

I'm implementing a One-on-One Tech Help for the library. If you offer
one-on-one tech help, do you limit what you will cover during the session? 

Can anyone share some sample guidelines for appointment limitations?
Specifically, topics covered, types of devices supported, patron
expectations (such as bringing passwords, power cords, and accessories),

limitations (such as not providing device repairs), and liability for patron
equipment. 

 

John N. Varrone 

Reference Librarian 

Commack Public Library

18 Hauppauge Road

Commack, NY 11725

631.499.0888

john at commackpubliclibrary.org <mailto:john at commackpubliclibrary.org> 

 

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