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</o:shapelayout></xml><![endif]--></head><body bgcolor="#E6E6E6" lang=EN-US link=blue vlink=purple><div class=WordSection1><p class=MsoNormal><span style='color:#002060'>FYI…the login issue has been resolved.<o:p></o:p></span></p><p class=MsoNormal><span style='color:#002060'><o:p> </o:p></span></p><div><div style='border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in 0in 0in'><p class=MsoNormal><b>From:</b> Suffolk Cooperative Library System <scls@suffolknet.org> <br><b>Sent:</b> Thursday, October 20, 2022 12:58 PM<br><b>To:</b> ellen@suffolknet.org<br><b>Subject:</b> OverDrive Issue Resolved<o:p></o:p></p></div></div><p class=MsoNormal><o:p> </o:p></p><table class=MsoNormalTable border=0 cellspacing=0 cellpadding=0 width="100%" style='width:100.0%;border-collapse:collapse'><tr><td style='padding:0in 0in 0in 0in'><div><p class=MsoNormal align=center style='text-align:center;mso-line-height-alt:.75pt'><span style='font-size:1.0pt'><img id="_x0000_i1025" src="https://r20.rs6.net/on.jsp?ca=6196a6de-d429-40be-baeb-be98779bfa12&a=1107137310087&c=428ec3d0-8752-11e7-80c7-d4ae52754950&ch=42c5b250-8752-11e7-80c7-d4ae52754950"><o:p></o:p></span></p></div></td></tr><tr><td style='padding:0in 0in 0in 0in'><div align=center><table class=MsoNormalTable border=0 cellspacing=0 cellpadding=0 width="100%" style='width:100.0%;background:#E6E6E6;border-collapse:collapse;min-width: 100%'><tr><td style='padding:0in 0in 0in 0in'><div align=center><table class=MsoNormalTable border=0 cellspacing=0 cellpadding=0 width=630 style='width:472.5pt;border-collapse:collapse;min-width: 100%'><tr><td valign=top style='padding:11.25pt 3.75pt 11.25pt 3.75pt'><div align=center><table class=MsoNormalTable border=0 cellspacing=0 cellpadding=0 width="100%" style='width:100.0%;border-collapse:collapse;min-width: 100%;cursor:default'><tr><td valign=top style='background:#869198;padding:0in 0in 0in 0in'><div align=center><table class=MsoNormalTable border=0 cellspacing=0 cellpadding=0 width="100%" style='width:100.0%;background:#869198;border-collapse:collapse;min-width: 100%'><tr><td valign=top style='background:white;padding:0in 0in 0in 0in'><div align=center><table class=MsoNormalTable border=0 cellspacing=0 cellpadding=0 width="100%" style='width:100.0%;border-collapse:collapse'><tr><td width="100%" valign=top style='width:100.0%;padding:0in 0in 0in 0in'><table class=MsoNormalTable border=0 cellspacing=0 cellpadding=0 width="100%" style='width:100.0%;border-collapse:collapse'><tr><td valign=top style='padding:0in 0in 0in 0in'><div align=center><table class=MsoNormalTable border=0 cellspacing=0 cellpadding=0 width="100%" style='width:100.0%;border-collapse:collapse'><tr><td width="100%" valign=top style='width:100.0%;padding:0in 0in 0in 0in'><div align=center><table class=MsoNormalTable border=0 cellspacing=0 cellpadding=0 width="100%" style='width:100.0%;border-collapse:collapse'><tr style='height:.75pt'><td style='background:#869198;padding:0in 0in 6.0pt 0in;height:.75pt'><div><p class=MsoNormal align=center style='text-align:center;mso-line-height-alt:.75pt'><img width=5 height=1 style='width:.052in;height:.0104in' id="_x0000_i1026" src="https://imgssl.constantcontact.com/letters/images/sys/S.gif"><o:p></o:p></p></div></td></tr></table></div></td></tr></table></div></td></tr></table></td></tr></table></div><p class=MsoNormal align=center style='text-align:center'><o:p> </o:p></p><div align=center><table class=MsoNormalTable border=0 cellspacing=0 cellpadding=0 width="100%" style='width:100.0%;border-collapse:collapse;min-width: 100%'><tr><td width="100%" valign=top style='width:100.0%;padding:0in 0in 0in 0in'><div><table class=MsoNormalTable border=0 cellspacing=0 cellpadding=0 width="100%" style='width:100.0%;border-collapse:collapse'><tr><td valign=top style='padding:0in 0in 0in 0in'><div align=center><table class=MsoNormalTable border=0 cellspacing=0 cellpadding=0 width="100%" style='width:100.0%;border-collapse:collapse'><tr style='height:.75pt'><td width="100%" valign=top style='width:100.0%;padding:0in 0in 7.5pt 0in;height:.75pt'><div><p class=MsoNormal align=center style='text-align:center;mso-line-height-alt:.75pt'><img width=5 height=1 style='width:.052in;height:.0104in' id="_x0000_i1027" src="https://imgssl.constantcontact.com/letters/images/sys/S.gif"><o:p></o:p></p></div></td></tr></table></div></td></tr></table></div><table class=MsoNormalTable border=0 cellspacing=0 cellpadding=0 width="100%" style='width:100.0%;border-collapse:collapse'><tr><td valign=top style='padding:7.5pt 0in 7.5pt 0in'><div><p class=MsoNormal align=center style='text-align:center'><img width=220 style='width:2.2916in' id="_x0000_i1028" src="https://files.constantcontact.com/78da686c101/26ed9cbf-c8e5-44cd-ad5e-571669e501e7.png?rdr=true"><o:p></o:p></p></div></td></tr></table><div><p class=MsoNormal><o:p> </o:p></p><table class=MsoNormalTable border=0 cellspacing=0 cellpadding=0 width="100%" style='width:100.0%;border-collapse:collapse'><tr><td valign=top style='padding:0in 0in 0in 0in'><div align=center><table class=MsoNormalTable border=0 cellspacing=0 cellpadding=0 width="100%" style='width:100.0%;border-collapse:collapse'><tr style='height:.75pt'><td width="100%" valign=top style='width:100.0%;padding:0in 0in 7.5pt 0in;height:.75pt'><div><p class=MsoNormal align=center style='text-align:center;mso-line-height-alt:.75pt'><img width=5 height=1 style='width:.052in;height:.0104in' id="_x0000_i1029" src="https://imgssl.constantcontact.com/letters/images/sys/S.gif"><o:p></o:p></p></div></td></tr></table></div></td></tr></table></div></td></tr></table></div><p class=MsoNormal align=center style='text-align:center'><o:p> </o:p></p><div align=center><table class=MsoNormalTable border=0 cellspacing=0 cellpadding=0 width="100%" style='width:100.0%;border-collapse:collapse;min-width: 100%'><tr><td width="100%" valign=top style='width:100.0%;background:#BF3F2F;padding:0in 0in 0in 0in;word-wrap: break-word'><div><table class=MsoNormalTable border=0 cellspacing=0 cellpadding=0 width="100%" style='width:100.0%;border-collapse:collapse;min-width: 100%'><tr><td valign=top style='padding:7.5pt 15.0pt 7.5pt 15.0pt'><div><div><div><p class=MsoNormal align=center style='text-align:center'><span style='font-size:21.0pt;font-family:"Arial",sans-serif;color:white'>OverDrive Service - Issue Resolved<o:p></o:p></span></p></div></div></div></td></tr></table></div></td></tr></table></div><p class=MsoNormal align=center style='text-align:center'><o:p> </o:p></p><div align=center><table class=MsoNormalTable border=0 cellspacing=0 cellpadding=0 width="100%" style='width:100.0%;border-collapse:collapse;min-width: 100%'><tr><td width="100%" valign=top style='width:100.0%;padding:0in 0in 0in 0in'><div><table class=MsoNormalTable border=0 cellspacing=0 cellpadding=0 width="100%" style='width:100.0%;border-collapse:collapse'><tr><td valign=top style='padding:0in 0in 0in 0in'><div align=center><table class=MsoNormalTable border=0 cellspacing=0 cellpadding=0 width="100%" style='width:100.0%;border-collapse:collapse'><tr style='height:.75pt'><td width="100%" valign=top style='width:100.0%;padding:0in 0in 7.5pt 0in;height:.75pt'><div><p class=MsoNormal align=center style='text-align:center;mso-line-height-alt:.75pt'><img width=5 height=1 style='width:.052in;height:.0104in' id="_x0000_i1030" src="https://imgssl.constantcontact.com/letters/images/sys/S.gif"><o:p></o:p></p></div></td></tr></table></div></td></tr></table></div></td></tr></table></div><p class=MsoNormal align=center style='text-align:center'><o:p> </o:p></p><div align=center><table class=MsoNormalTable border=0 cellspacing=0 cellpadding=0 width="100%" style='width:100.0%;border-collapse:collapse;min-width: 100%'><tr><td width="100%" valign=top style='width:100.0%;padding:0in 0in 0in 0in;word-wrap: break-word'><div><table class=MsoNormalTable border=0 cellspacing=0 cellpadding=0 width="100%" style='width:100.0%;border-collapse:collapse;min-width: 100%'><tr><td valign=top style='padding:7.5pt 15.0pt 7.5pt 15.0pt'><div><div><div><p class=MsoNormal><span style='font-size:12.0pt;font-family:"Arial",sans-serif;color:#403F42'>The issue with users not being able to sign into the OverDrive service (including Libby) with their library credentials has been resolved as of this afternoon, October 20, 2022. </span><span style='font-size:9.0pt;font-family:"Arial",sans-serif;color:#403F42'><o:p></o:p></span></p></div><div><p class=MsoNormal><span style='font-size:9.0pt;font-family:"Arial",sans-serif;color:#403F42'><o:p> </o:p></span></p></div><div><p class=MsoNormal><span style='font-size:12.0pt;font-family:"Arial",sans-serif;color:#403F42'>Please place a ticket in the helpdesk if you continue to experience this issue.</span><span style='font-size:9.0pt;font-family:"Arial",sans-serif;color:#403F42'><o:p></o:p></span></p></div></div></div></td></tr></table></table></div></td></table></tr><p class=MsoNormal align=center style='text-align:center'><o:p> </o:p></p><div align=center><table class=MsoNormalTable border=0 cellspacing=0 cellpadding=0 width="100%" style='width:100.0%;border-collapse:collapse;min-width: 100%'><tr><td width="100%" valign=top style='width:100.0%;padding:0in 0in 0in 0in'><div><table class=MsoNormalTable border=0 cellspacing=0 cellpadding=0 width="100%" style='width:100.0%;border-collapse:collapse'><tr><td valign=top style='padding:0in 0in 0in 0in'><div align=center><table class=MsoNormalTable border=0 cellspacing=0 cellpadding=0 width="100%" style='width:100.0%;border-collapse:collapse'><tr style='height:.75pt'><td width="100%" valign=top style='width:100.0%;padding:0in 0in 7.5pt 0in;height:.75pt'><div><p class=MsoNormal align=center style='text-align:center;mso-line-height-alt:.75pt'><img width=5 height=1 style='width:.052in;height:.0104in' id="_x0000_i1031" src="https://imgssl.constantcontact.com/letters/images/sys/S.gif"><o:p></o:p></p></div></td></tr></table></div></td></tr></table></div></td></tr></table></div><p class=MsoNormal align=center style='text-align:center'><o:p> </o:p></p><div align=center><table class=MsoNormalTable border=0 cellspacing=0 cellpadding=0 width="100%" style='width:100.0%;border-collapse:collapse;min-width: 100%'><tr><td width="50%" valign=top style='width:50.0%;background:#717A80;padding:0in 0in 0in 0in'><div><table class=MsoNormalTable border=0 cellspacing=0 cellpadding=0 width="100%" style='width:100.0%;border-collapse:collapse'><tr><td valign=top style='padding:0in 0in 0in 0in'><div align=center><table class=MsoNormalTable border=0 cellspacing=0 cellpadding=0 width="100%" style='width:100.0%;border-collapse:collapse'><tr style='height:.75pt'><td width="100%" valign=top style='width:100.0%;padding:0in 0in 7.5pt 0in;height:.75pt'><div><p class=MsoNormal align=center style='text-align:center;mso-line-height-alt:.75pt'><img width=5 height=1 style='width:.052in;height:.0104in' id="_x0000_i1032" src="https://imgssl.constantcontact.com/letters/images/sys/S.gif"><o:p></o:p></p></div></td></tr></table></div></td></tr></table></div><table class=MsoNormalTable border=0 cellspacing=0 cellpadding=0 width="100%" style='width:100.0%;border-collapse:collapse'><tr><td valign=top style='padding:7.5pt 7.5pt 7.5pt 15.0pt'><div><div><div><p class=MsoNormal><span style='font-size:9.0pt;font-family:"Arial",sans-serif;color:#403F42'><a href="https://r20.rs6.net/tn.jsp?f=001kTgiIg61DkMqEj9Whbtr_6mTcd_TJ_d7zd8TnjZJy-_VxutHQJLIFwxN8UEfzRKGzNribKh6FdMaIz1O49lJdD3mfiR060vhSmBLS96IMe2qwc6Db81tmwJ9srFtl0k3nRZyE1Wb9_iB3ZGCggKVu-ACtEKuenFJ-eWrMc8xpLQ=&c=riZMB9r8QOL6qY-CIAu9al2c4q6x-hF7bnAObvAlaIWwZhPBeHQh3w==&ch=PN0pODnnAVQKox8fqHcbdgcwACm3itl_VQyrUZOi8cZ-qrwUkmJ0Uw==" target="_blank"><b><span style='color:white'>SCLS Gateway</span></b></a></span><span style='font-size:9.0pt;font-family:"Arial",sans-serif;color:white'> | </span><span style='font-size:9.0pt;font-family:"Arial",sans-serif;color:#403F42'><a href="https://r20.rs6.net/tn.jsp?f=001kTgiIg61DkMqEj9Whbtr_6mTcd_TJ_d7zd8TnjZJy-_VxutHQJLIFwM7GPeZwaPDGvgDrJwD_CTFf2bqCN3xkO3JSrnCJ92Js4HXcXC7GuHriU0c_Gr0SWqIGTdTdHncuyYp_pv-Bnl5v_l2xsSQk7hrvuRhpRZ-&c=riZMB9r8QOL6qY-CIAu9al2c4q6x-hF7bnAObvAlaIWwZhPBeHQh3w==&ch=PN0pODnnAVQKox8fqHcbdgcwACm3itl_VQyrUZOi8cZ-qrwUkmJ0Uw==" target="_blank"><b><span style='color:white'>SCLS Helpdesk</span></b></a> <o:p></o:p></span></p></div></div></div></td></tr></table></td><td width="50%" valign=top style='width:50.0%;background:#717A80;padding:0in 0in 0in 0in'><div><table class=MsoNormalTable border=0 cellspacing=0 cellpadding=0 width="100%" style='width:100.0%;border-collapse:collapse'><tr><td valign=top style='padding:0in 0in 0in 0in'><div align=center><table class=MsoNormalTable border=0 cellspacing=0 cellpadding=0 width="100%" style='width:100.0%;border-collapse:collapse'><tr style='height:.75pt'><td width="100%" valign=top style='width:100.0%;padding:0in 0in 7.5pt 0in;height:.75pt'><div><p class=MsoNormal align=center style='text-align:center;mso-line-height-alt:.75pt'><img border=0 width=5 height=1 style='width:.052in;height:.0104in' id="_x0000_i1033" src="https://imgssl.constantcontact.com/letters/images/sys/S.gif"><o:p></o:p></p></div></td></tr></table></div></td></tr></table></div></td></tr></table></div></div></td></table></tr></div></td></table></tr></div></td></table></tr></div></td></table></tr></div></td><tr><td style='padding:0in 0in 0in 0in'></td></tr></table><p class=MsoNormal><o:p> </o:p></p><table class=MsoNormalTable border=0 cellspacing=0 cellpadding=0 width="100%" style='width:100.0%;background:white;border-collapse:collapse'><tr><td width="100%" valign=top style='width:100.0%;padding:0in 0in 0in 0in'><div align=center><table class=MsoNormalTable border=0 cellspacing=0 cellpadding=0 width="100%" style='width:100.0%;border-collapse:collapse'><tr><td valign=top style='padding:12.0pt 0in 12.0pt 0in'><div align=center><table class=MsoNormalTable border=0 cellspacing=0 cellpadding=0 style='max-width:472.5pt;border-collapse:collapse'><tr><td valign=top style='padding:3.0pt 0in 3.0pt 0in'><p class=MsoNormal align=center style='text-align:center'><span class=footer-column><span style='font-size:9.0pt;font-family:"Verdana",sans-serif;color:#5D5D5D'>Suffolk Cooperative Library System</span></span><span class=footer-mobile-hidden><span style='font-size:9.0pt;font-family:"Verdana",sans-serif;color:#5D5D5D'> | </span></span><span class=footer-column><span style='font-size:9.0pt;font-family:"Verdana",sans-serif;color:#5D5D5D'>627 North Sunrise Service Road</span></span><span class=footer-mobile-hidden><span style='font-size:9.0pt;font-family:"Verdana",sans-serif;color:#5D5D5D'>, </span></span><span class=footer-column><span style='font-size:9.0pt;font-family:"Verdana",sans-serif;color:#5D5D5D'>Bellport, NY 11713</span></span><span style='font-size:9.0pt;font-family:"Verdana",sans-serif;color:#5D5D5D'> <o:p></o:p></span></p></td></tr><tr><td valign=top style='padding:7.5pt 0in 7.5pt 0in'><div align=center><table class=MsoNormalTable border=0 cellspacing=0 cellpadding=0 style='border-collapse:collapse'><tr><td valign=top style='padding:3.0pt 0in 3.0pt 0in'><p class=MsoNormal align=center style='text-align:center'><span style='font-size:9.0pt;font-family:"Verdana",sans-serif;color:#5D5D5D'><a href="https://visitor.constantcontact.com/do?p=un&m=0019pVrAy4KL9UmvKYDiVFetA%3D&ch=42c5b250-8752-11e7-80c7-d4ae52754950&ca=6196a6de-d429-40be-baeb-be98779bfa12"><span style='color:#5D5D5D'>Unsubscribe ellen@suffolknet.org</span></a> <o:p></o:p></span></p></td></tr><tr><td valign=top style='padding:3.0pt 0in 3.0pt 0in'><p class=MsoNormal align=center style='text-align:center'><span style='font-size:9.0pt;font-family:"Verdana",sans-serif;color:#5D5D5D'><a href="https://visitor.constantcontact.com/do?p=oo&m=0019pVrAy4KL9UmvKYDiVFetA%3D&ch=42c5b250-8752-11e7-80c7-d4ae52754950&ca=6196a6de-d429-40be-baeb-be98779bfa12"><span style='color:#5D5D5D'>Update Profile</span></a> | <a href="https://www.constantcontact.com/legal/customer-contact-data-notice"><span style='color:#5D5D5D'>Constant Contact Data Notice</span></a> <o:p></o:p></span></p></td></tr><tr><td valign=top style='padding:3.0pt 0in 3.0pt 0in'><p class=MsoNormal align=center style='text-align:center'><span style='font-size:9.0pt;font-family:"Verdana",sans-serif;color:#5D5D5D'>Sent by <a href="mailto:scls@suffolknet.org"><span style='color:#5D5D5D;text-decoration:none'>scls@suffolknet.org</span></a> <o:p></o:p></span></p></td></tr></table></div></td></tr><tr><td valign=top style='padding:3.0pt 0in 3.0pt 0in'></td></tr></table></div></td></tr></table></div></td></tr></table><p class=MsoNormal><o:p> 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