[eresources] LearningExpress Library Issues -- Resolved 3/22

Ellen Nasto ellen at suffolknet.org
Tue Mar 23 10:17:34 EDT 2021


For those of you that subscribe, the issues with LearningExpress Library have been resolved ( https://status.ebsco.com/ ( https://status.ebsco.com/ ) -- detail below).  Please contact help at suffolknet.org ( help at suffolknet.org ) if you are still experiencing issues with the database.

--Ellen

Mar 22 , 2021

LearningExpress Library Site Degraded Performance
( https://status.ebsco.com/incidents/d2k9rd37fx24 )

*Resolved* - The issues customers reported with LearningExpress Library are now resolved. If you continue to experience an issue please contact Customer Support. We apologize for the inconvenience.

Mar 22 , 15:43 UTC

*
Monitoring* - A fix has been implemented and we are monitoring the results.

Mar 22 , 12:46 UTC

*
Update* - EBSCO Customer Support has received reports of an issue with LearningExpress Library. Our engineering teams are currently working to stabilize the system as they continue to investigate the issue and we will update this page when more information is available.

Mar 19 , 21:00 UTC

*
Update* - We are continuing to investigate this issue.

Mar 19 , 17:36 UTC

*
Investigating* - We are currently investigating this issue.

Mar 19 , 16:22 UTC

*Ellen Nasto*

Technology & Electronic Resources Supervisor

Suffolk Cooperative Library System

627 North Sunrise Service Road

Bellport, NY 11713

Tel: 631-286-1600

Email: ellen at suffolknet.org
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