[eresources] MyHeritage Remote Access Issue (continued -- 3/17/2021)

[Ellen Nasto]

Dear Colleagues,

 

We continue to experience issues with remote authentication to MyHeritage:
upon logging in, the user is directed to a tutorial page instead of the
search interface.  EBSCO is aware of the issue and continues to work on a
resolution for us.  I will notify you all again when access to the database
has been restored.  You should still have access to MyHeritage inside your
library.

 

Please direct any questions to help at suffolknet.org
<mailto:help at suffolknet.org> .  Sorry for the inconvenience and thanks for
your patience!

 

--Ellen

 

 

Ellen Nasto
Technology & Electronic Resources Supervisor
Suffolk Cooperative Library System

627 North Sunrise Service Road

Bellport, New York 11713-9000

Tel: (631) 286-1600, x1357 

Email: ellen at suffolknet.org <mailto:ellen at suffolknet.org>  

 

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